Cancelation Policy
Not showing for your scheduled appointment or not giving 24 hours notice will result in a cancellation fee of 50% of the service charge.
Please, be considerate of other clients scheduled appointments and arrive on time or you may be charged a 10% lateness fee, your appointment may be shortened, rescheduled OR you might experience long waiting hours until provider is available.
Appointment delays past 25 minutes will result in a 10% lateness fee and may require rescheduling. Any delays under 25 minutes will be deducted from your appointment time.
As a courtesy to our clients, SOIBI AESTHETIC CLINIC offers appointment reminders through text, email and/or phone. We will send you a confirmation reminder of your appointment 24 hours prior to your appointment to avoid missing appointments. Please check your email/text/phone 24 hours prior to your appointment time.
If you DO NOT SHOW for your appointment, we will charge a no-show fee of 50% of service, and future appointments may need to be scheduled at the discretion of SOIBI AESTHETIC CLINIC. In the event of any rescheduled appointments, service must be redeemed within 30 days or payment will be forfeited.
This policy is non-negotiable. By making appointments with SOIBI AESTHETIC CLINIC, you are agreeing to these terms.
Appointment Checklist
- Kindly come in without makeup if you are receiving a facial treatment or consultation.
- Photos would be taken prior, during and after treatments for clinical documentation.